Top Help Desk Software Brands by AI Memory Score

Ranked by AI Visibility Score across 10 AI platforms

Ticketing and support systems

169 brands measured using consensus sampling methodology

👑

Category Monster Rankings

Brands that own AI recommendations in Help Desk Software

🏆
Category Monster
BoldDesk
bolddesk.com
94%
AI Visibility Score
6/10 models
Category Monster rankings based on AI Visibility Score • week_2025_50
Rank
Brand
AI Memory Score
Model Coverage
Consensus
1
BoldDesk
bolddesk.com
94%
6/10
94%
2
Cayzu
cayzu.com
93%
7/10
92%
3
osTicket
osTicket.com
93%
8/10
92%
4
UVdesk
uvdesk.com
92%
7/10
89%
5
SupportBench
supportbench.com
91%
3/10
89%
6
VisitDesk
visitdesk.com
90%
3/10
89%
7
HelpSpace
helpspace.com
90%
4/10
90%
8
SupportPal
supportpal.com
90%
8/10
66%
9
AzureDesk
azuredesk.co
89%
7/10
89%
10
Helprace
helprace.com
88%
7/10
91%
11
TeamSupport
teamupport.com
88%
8/10
90%
12
Zammad
zammad.org
88%
6/10
91%
13
Zendesk
zendesk.com
88%
10/10
87%
14
TrackDesk
trackdesk.net
88%
4/10
81%
15
Help Scout
helpScout.com
88%
9/10
89%
16
Helpware
helpware.com
88%
3/10
90%
17
Cerb
cerb.ai
87%
7/10
83%
18
HaloITSM
haloit.com
87%
3/10
91%
19
Support.cc
support.cc
87%
6/10
87%
20
OTRS
otrs.com
87%
8/10
95%
21
Re:amaze
reamaze.com
87%
6/10
92%
22
TeamSupport
teamSupport.com
87%
8/10
88%
23
Help Scout
help-scout.com
86%
8/10
90%
24
Track-It!
trackit.com
86%
6/10
89%
25
ProProfs Help Desk
proprofs.com
86%
10/10
73%
26
Remedy
remedy.com
85%
3/10
100%
27
Provide Support
provide-support.com
85%
4/10
87%
28
Provide Support
provide.support
85%
6/10
85%
29
Agent Desks
agentdesks.com
85%
3/10
84%
30
Useresponse
useresponse.com
85%
5/10
100%
31
Document360
document360.io
85%
4/10
100%
32
Deskero
deskero.com
85%
8/10
60%
33
Gladly
gladly.com
84%
5/10
91%
34
SparrowDesk
sparrowdesk.com
83%
3/10
42%
35
Zoho Desk
zohodesk.com
83%
9/10
75%
36
Faveo Helpdesk
faveohelpdesk.com
82%
7/10
61%
37
Document360
document360.com
82%
4/10
87%
38
SysAid
evergreen.sysaid.com
82%
8/10
87%
39
osTicket
osticket.com
82%
10/10
49%
40
Simple-Help
simple-help.com
82%
4/10
90%
41
LiveHelpNow
livehelpnow.net
81%
6/10
83%
42
HaloITSM
haloitsm.com
81%
6/10
77%
43
HelpCenter
helpcenter.io
81%
5/10
75%
44
HelpDocs
kms.help
81%
6/10
85%
45
ClickDesk
clickdesk.com
81%
6/10
89%
46
GLPI
glpi-project.org
80%
8/10
90%
47
LiveHelpNow
livehelpnow.com
80%
8/10
85%
48
SupportPRO
supportpro.com
80%
3/10
88%
49
KnowledgeOwl
knowledgeowl.com
79%
4/10
84%
50
NITRO Help Desk
nitrohelpdesk.com
78%
9/10
59%
51
Forethought
forethought.ai
78%
3/10
77%
52
HelpCrunch
helpcrunch.com
78%
7/10
81%
53
Giva
giventhx.io
78%
3/10
83%
54
Freshsales
freshworks.com
78%
8/10
75%
55
Jitbit Helpdesk
jitbit.com
78%
8/10
45%
56
Support.com
support.com
78%
4/10
70%
57
SupportYourApp
supportyourapp.com
78%
3/10
90%
58
KnowledgeBase
knowledgebase.com
78%
3/10
81%
59
Chatwoot
chatwoot.com
77%
6/10
87%
60
ChangeGear (SunView Software)
sunviewsoftware.com
77%
5/10
78%
61
FogBugz
fogcreek.com
77%
4/10
78%
62
Deskpro
deskpro.com
77%
9/10
56%
63
Freshchat
freshchat.com
77%
5/10
92%
64
Alloy Software
alloy-software.com
77%
6/10
74%
65
Freshdesk
freshdesk.com
76%
10/10
75%
66
Heroic Knowledge Base
herothemes.com
76%
5/10
92%
67
Chatra
chatra.io
76%
4/10
92%
68
PC Support Manager
pcsupportmanager.com
76%
5/10
77%
69
Chatra
chatra.com
76%
5/10
92%
70
Groove HQ
groovehq.com
76%
8/10
58%
71
Azuredesk
azuredesk.com
75%
6/10
50%
72
Bold360
bold360.com
75%
5/10
89%
73
Samanage
samansolve.net
75%
5/10
86%
74
Heroic Knowledge Base
heroickb.com
75%
4/10
77%
75
LiveChat Inc.
livechatinc.com
75%
5/10
81%
76
ProProfs
proprofskb.com
75%
3/10
100%
77
Chaport
chaport.com
75%
4/10
84%
78
WhatsHelp
whatshelp.io
75%
4/10
86%
79
Helpshift
helpshift.com
74%
6/10
71%
80
LiveHelperChat
livehelperchat.com
74%
8/10
88%
81
Zendesk Chat (formerly Zopim)
zopim.com
74%
6/10
94%
82
Customerly
customerly.com
74%
5/10
73%
83
Helpjuice
helpjuice.com
74%
6/10
69%
84
Soffront
soffront.com
74%
5/10
76%
85
HelpDocs
helpdocs.io
73%
5/10
85%
86
Zoho Invoice
Zoho.com
73%
8/10
80%
87
SupportBee
supportbee.com
73%
9/10
56%
88
Snipe IT
snipeit.com
73%
3/10
81%
89
Tech Support
techsupport.com
73%
3/10
90%
90
Desk365
desk365.io
72%
4/10
42%
91
Comm100
comm100.com
72%
6/10
80%
92
Rescue by LogMeIn
rescue.remote.com
72%
4/10
79%
93
Queue System
queuesystem.com
72%
3/10
77%
94
FogBugz
fogbugz.com
71%
5/10
82%
95
Vision Helpdesk
visionhelpdesk.com
71%
9/10
50%
96
GoToAssist
go.support.me
71%
7/10
79%
97
Samanage
samanage.com
71%
7/10
70%
98
Snipe-IT
snipeitapp.com
70%
7/10
79%
99
Stonly
stonly.com
70%
3/10
80%
100
ServiceNow
serviceNow.com
69%
10/10
74%
Showing top 100 of 169 brands

Data from LLMPageRank.com • Methodology: consensus sampling across 10 AI platforms • Updated weekly

AI memory score reflects how often brands appear in AI model recommendations. Model coverage indicates contextual emergence across platforms. Consensus measures prompt affinity agreement between models.