⚔️ Freshchat Competitive Position
In Live Chat Software, Freshchat ranks #7 among 4 tracked competitors.
Head-to-Head Comparison
| Brand | AI Score | Gap |
|---|---|---|
| Freshchat | 65% | — |
| Zendesk | 84% | -19% |
| Intercom | 83% | -18% |
| LiveChat | 75% | -10% |
Competitive Dynamics
Challenger Position: Freshchat trails the category leader by 19 points. Closing this gap requires increased contextual_emergence in AI training data.Watch List
These competitors could impact Freshchat's position:
*Data from OutCited.com • Week 49, 2025*