⚔️ Freshsales Competitive Position
In Live Chat Software, Freshsales ranks #5 among 4 tracked competitors.
Head-to-Head Comparison
| Brand | AI Score | Gap |
|---|---|---|
| Freshsales | 69% | — |
| Zendesk | 85% | -16% |
| Intercom | 83% | -14% |
| LiveChat | 73% | -4% |
Competitive Dynamics
Challenger Position: Freshsales trails the category leader by 16 points. Closing this gap requires increased contextual_emergence in AI training data.Watch List
These competitors could impact Freshsales's position:
*Data from OutCited.com • Week 49, 2025*