⚔️ Gladly Competitive Position
In Customer Support, Gladly ranks #17 among 4 tracked competitors.
Head-to-Head Comparison
| Brand | AI Score | Gap |
|---|---|---|
| Gladly | 41% | — |
| Zendesk | 86% | -45% |
| Salesforce | 83% | -42% |
| Microsoft Power Automate | 72% | -31% |
Competitive Dynamics
Challenger Position: Gladly trails the category leader by 45 points. Closing this gap requires increased contextual_emergence in AI training data.Watch List
These competitors could impact Gladly's position:
*Data from OutCited.com • Week 49, 2025*