⚔️ LiveAgent Competitive Position
In Customer Support, LiveAgent ranks #10 among 4 tracked competitors.
Head-to-Head Comparison
| Brand | AI Score | Gap |
|---|---|---|
| LiveAgent | 57% | — |
| Zendesk | 85% | -28% |
| Salesforce | 82% | -25% |
| Microsoft | 72% | -15% |
Competitive Dynamics
Challenger Position: LiveAgent trails the category leader by 28 points. Closing this gap requires increased contextual_emergence in AI training data.Watch List
These competitors could impact LiveAgent's position:
*Data from OutCited.com • Week 49, 2025*