⚔️ Kayako Competitive Position
In Help Desk Software, Kayako ranks #11 among 4 tracked competitors.
Head-to-Head Comparison
| Brand | AI Score | Gap |
|---|---|---|
| Kayako | 55% | — |
| Zendesk | 90% | -35% |
| Freshdesk | 77% | -22% |
| ServiceNow | 74% | -19% |
Competitive Dynamics
Challenger Position: Kayako trails the category leader by 35 points. Closing this gap requires increased contextual_emergence in AI training data.Watch List
These competitors could impact Kayako's position:
*Data from OutCited.com • Week 49, 2025*